1. Information We Collect
NCSE Insights collects information necessary to provide our risk operations platform services. This includes:
- Account Information: Name, email address, company details, and contact information provided during registration
- Platform Data: Financial, supply-chain, and workforce data uploaded or integrated through our platform
- Usage Information: Platform interaction data, feature usage patterns, and system performance metrics
- Technical Data: IP addresses, browser information, device identifiers, and system logs
2. How We Use Your Information
We use collected information to:
- Provide and maintain our risk operations platform services
- Generate risk assessments, forecasts, and suggested reallocation recommendations
- Help ensure platform security and prevent unauthorized access
- Improve our services and develop new features
- Communicate with you about your account and our services
- Comply with legal obligations and regulatory requirements
3. Data Security
We implement enterprise-grade security measures to protect your information:
- End-to-end encryption for data transmission and storage
- Multi-factor authentication and access controls
- Regular security audits and vulnerability assessments designed to help maintain security
- Compliance with industry security standards and frameworks
- Secure data centers with physical and logical access controls
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:
- With your explicit consent or at your direction
- With service providers who assist in platform operations under strict confidentiality agreements
- When required by applicable law, regulation, or legal process
- To protect our rights, property, or safety, or that of our users
- In connection with a business transaction such as a merger or acquisition
5. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Specific retention periods include:
- Account information: Retained while your account is active and for 7 years after closure
- Platform data: Retained according to your data retention settings and regulatory requirements
- Usage logs: Retained for 2 years to help support security and performance analysis
- Audit trails: Retained for 10 years to help support compliance and governance requirements
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request copies of your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal and contractual obligations
- Portability: Request transfer of your data to another service provider
- Restriction: Request limitation of processing in certain circumstances
- Objection: Object to processing based on legitimate interests
7. International Data Transfers
Our services may involve international data transfers. We ensure appropriate safeguards are in place, including:
- Standard contractual clauses approved by applicable regulatory authorities
- Adequacy decisions for countries with equivalent data protection standards
- Certification schemes and codes of conduct
8. Third-Party Services
Our platform may integrate with third-party services for enhanced functionality. We ensure that:
- All third-party integrations designed to comply with our privacy standards
- Data sharing agreements include appropriate privacy protections
- You maintain control over third-party data sharing preferences
- Third-party services are regularly audited for compliance
9. Children's Privacy
Our services are designed for business use and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Privacy Policy Updates
We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you of material changes through:
- Email notifications to your registered address
- Platform notifications when you log in
- Updates to the "Last updated" date at the top of this policy when material changes occur
11. Contact Information
For privacy-related questions or to exercise your rights, contact us at:
Email: privacy@ncsecuba.com
Phone: +1 704 275 8294
Address: 4913 Seacroft Rd, Charlotte, NC 28210
