1. What Are Cookies
Cookies are small text files that are stored on your device when you visit our website or use our platform. They are designed to help us provide you with a better experience by remembering your preferences and enabling essential platform functionality.
2. Types of Cookies We Use
Essential Cookies
These cookies are necessary for the platform to function properly and cannot be disabled in our systems:
- Authentication cookies: Keep you logged in to your account
- Security cookies: Protect against unauthorized access and fraud
- Session cookies: Maintain your session state and preferences
- Load balancing cookies: Ensure optimal platform performance
Functional Cookies
These cookies are designed to enhance your experience by remembering your choices:
- Preference cookies: Remember your dashboard settings and configurations
- Language cookies: Store your language and regional preferences
- Interface cookies: Remember your UI customizations and layout preferences
Analytics Cookies
These cookies are designed to help us understand how you use our platform:
- Usage analytics: Track feature usage and platform performance
- Error tracking: Identify and resolve technical issues
- Performance monitoring: Optimize platform speed and reliability
3. Third-Party Cookies
We may use third-party services that may set their own cookies:
- Infrastructure providers: Cloud hosting and content delivery services
- Security services: DDoS protection and threat detection
- Analytics providers: Platform usage and performance analysis
4. Cookie Management
You can control cookies through various methods:
Browser Settings
- Most browsers allow you to view, delete, and block cookies
- You can set your browser to notify you when cookies are being set
- Private/incognito browsing modes limit cookie storage
Platform Settings
- Access cookie preferences through your account settings
- Choose which non-essential cookies to accept or decline
- Update your preferences at any time
5. Impact of Disabling Cookies
Disabling certain cookies may impact your platform experience:
- Essential cookies: Platform may not function properly
- Functional cookies: You may need to reconfigure settings each visit
- Analytics cookies: We cannot improve the platform based on usage patterns
6. Cookie Retention
Different cookies have different retention periods:
- Session cookies: Deleted when you close your browser
- Authentication cookies: Expire after 30 days of inactivity
- Preference cookies: Retained for up to 1 year
- Analytics cookies: Retained for up to 2 years
7. Cross-Border Cookie Transfers
Some cookies may be processed in countries outside your jurisdiction. We work to ensure appropriate safeguards are in place for international cookie data transfers, including compliance with applicable data protection regulations.
8. Cookie Security
We implement security measures designed to help protect cookie data:
- Secure cookie flags for sensitive authentication data
- HttpOnly flags to prevent client-side script access
- SameSite attributes to prevent cross-site request forgery
- Regular security audits of cookie implementation
9. Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or applicable laws. We will work to notify you of significant changes through:
- Platform notifications when you log in
- Email notifications to your registered address
- Updates to the "Last updated" date at the top of this policy
10. Contact Information
For questions about our use of cookies, contact us at:
Email: privacy@ncsecuba.com
Phone: +1 704 275 8294
Address: 4913 Seacroft Rd, Charlotte, NC 28210
